Surely you have experienced this scenario: An employee walks into a manager’s office and declares, “We have a problem.” The manager, not at all phased by this statement, replies calmly, “Well, I know ...

The ability to solve complex problems effectively has become a defining factor for success. Yet, despite the abundance of tools and methodologies available, I've noticed organizations often struggle ...

Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Design by Evelyn Mousigian As a physics major, it feels like I spend the majority of my waking ...

New programs from Good Business Lab and ILO show how this approach can unlock great potential for industries across the world. Employers are increasingly looking for problem-solving skills in their ...

Your son is struggling with fractions, actually close to tears while doing his homework. Your car has been making some awful rumbly sound that has you worried. Your boyfriend is angry with you—he felt ...

For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.