Blue Shield of California says its new customized Salesforce care management system will help it expand and scale more in-depth care services to members and expand self-service capabilities for ...

Sensitive data from Blue Shield of California vision policy holders — including Social Security numbers, birth dates and addresses — may be among confidential patient information accessed by criminal ...

Scheduling appointments can be a significant challenge for patients, often forcing them to navigate multiple portals, download a new app or deal with outdated directories. Through this partnership, ...