Among the growing list of pet peeves we accumulate as we age, few rank higher than unusable user manuals, at least in my house. Just say the words “user manual” to my husband and you can almost see ...

Some user manuals are a frustration, some are a pleasure – and all reveal more about us than we might think. Maybe you diligently read an instruction manual from cover to cover before you even turn on ...

Consider the challenges facing technical communicators (i.e., technical writers) who design and produce medical device user manuals: First, their work must address the needs of an especially diverse ...

When you last bought a new electronic device did you look at the instruction manual? If your answer is a resounding “no”, then you are not alone. Studies show that many of us don’t bother to read the ...

A viral video decries that there is no iPhone user manual. So, it's a good thing there are some easily downloadable, straight from Apple. If you don't know — and that is the point, few do — then what ...

More and more workers are creating personal "user manuals" to help their coworkers better get to know them and how they work. They’re useful for conveying work preferences and styles as well as ...

In the olden days—say, the 1980s—if you bought a piece of technology, a paperback user guide came with it. It was the manufacturer's one big chance to explain its engineers' thinking to you, to ...