When Samsung announced its new Galaxy S22, the biggest Android smartphone launch of the year, Jennifer Larson was ready to finally make some money. On February 9th, she logged into the Ibbu app, where ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. In the 1980s, Jan Carlzon was tasked with turning around ...

If you’ve used a Galaxy phone or tablet recently, there’s a good chance you’re familiar with the Samsung+ app. If you aren’t, though, suffice to say that it’s a sort of one-stop support shop for the ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

TORONTO--(BUSINESS WIRE)--Samsung Electronics Canada Customer Service has been recognized for its innovative approach to providing seamless Omni-channel experiences to customers. At the International ...