Most CEOs say they believe in continuous improvement. Very few actually have time to do it. Here is the uncomfortable truth: if improving your operations requires stopping your operations, your ...

Innovation often comes from outside an organization. Why? “Outsiders” have fresh eyes and are not undoing something from the inside. As discussed last week, people are comfortable with things staying ...

Continuous process improvement can benefit all aspects of life — from personal New Year’s resolutions to complex drug development. In a world where two-thirds of planned improvement initiatives fail, ...

Apply the "5 Whys" technique to both technical debugging and organisational workflows to uncover deep-seated root causes and ...

“A bad system will beat a good person every time.” Does that quote ring a bell? How about: “It is not enough to do your best; you must know what to do, and then do your best” or “Without data, you're ...

Connected devices, wearables, cloud computing, sensors, machine learning and algorithms are all capabilities and technologies transforming business and society. These are the core components enabling ...

On the face of it, standardization and improvement may be viewed as extreme opposites. We look at the benefits of standardization. Some standardization benefits are specific to lean. Breaking down ...

We often like to think of life—and of progress—as a straightforward path, but we know there’s peaks and valleys or times when we take one step forward and two steps back. That’s why Dick Flynt, senior ...