PALO ALTO, Calif. and DENVER, April 20, 2023 /PRNewswire/ -- Zenarate, the leading Simulation Training solution, today announced that Startek ®, a global customer experience (CX) solutions provider, ...
While running a 5,000-agent contact center, Brian Tuite often experienced the problem of having to train new agents on the basics. The way he tells it, they weren’t prepared for success — and drained ...
Company raises $15M; leads movement from passive training to natural language AI Simulation Training to develop confident and prepared customer service and sales agents who deliver superior empathetic ...
PALO ALTO, Calif. and DENVER, May 2, 2023 /PRNewswire/ -- Zenarate (https://www.zenarate.com/), the leading AI Simulation Training solution for contact centers, today ...
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