Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

SVKM’s NMIMS (Narsee Monjee Institute of Management Studies) has partnered with Salesforce to transform its admissions and student engagement systems through an ...

NMIMS collaborates with Salesforce to deploy an AI-driven platform that streamlines admissions, unifies data, and enhances ...

The new version of Agent Fabric brings cross-vendor control and deterministic process specifications to multi-agent workflows ...

YourStory presents the daily news roundup from the Indian startup ecosystem and beyond. Here’s the roundup for Tuesday, April ...

In the second of a two part examination from Salesforce, Vala Afshar, Henry King, and Dr David Bray share why autonomy does ...

AI agents promise to transform business workflows, but their effectiveness depends on secure, reliable access to enterprise ...

Sinergify, a Salesforce-Jira integration by Grazitti Interactive, secures its second consecutive Bronze at the 2026 Stevie Awards® for Sales & Customer Service.

Nutshell reports that transitioning from spreadsheets to CRM can be challenging due to data quality issues, longer timelines, ...

DOT CDIO Pavan Pidugu has implemented initiatives to streamline the department’s work, accelerate procurement processes and ...

The realities of AI present three leadership trials for organizations, which require HR to reshape how the C-suite ...